April 2014
Intermediate to advanced
432 pages
8h 12m
English
Content preview from Facilitator's Guide to Participatory Decision-Making, 3rd Edition
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19
FACILITATING IN THE GROAN ZONE
PRINCIPLES, TECHNIQUES AND TOOLS TO BUILD MUTUAL UNDERSTANDING
- Introduction to the Groan Zone
- Common Facilitation Techniques
- Responding to Challenging Situations
- Structured Activities
- Summary
After a period of divergent thinking, most groups enter a Groan Zone. It's almost inevitable. For example, suppose a group has just brainstormed a list. In theory, the next task is simple: sift through the ideas, and pick a few to discuss in depth. But in practice that task can be grueling. Everyone has their own frame of reference. Moreover, when people misunderstand one another, they become more confused, more impatient, ...
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