July 2017
Intermediate to advanced
434 pages
12h 59m
English
IVR, Interactive Voice Response, self attendant, personal attendant, voice menu, voice tree, is one of the things this bizarre society of last decades has made all of us extremely familiar with. From call centres to voice mail systems, from the wakeup call of our youth (our fathers' youth?) to airport information systems, we're used to interact with a (synthetic?) voice through the digits we press on the dialpad.
So, call 5000 from one of the phones and interact with a simple but complete IVR, with many options, menus and submenus. Some of the choices you can make from the demo IVR are also extensions in their own right.
For example, if you press "3" on the dialpad under the hood you'll be transferred to ...
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