Read the documentation first!
You will get much more convinced help, and you'll be able to better help the community help you, if you've done your part. Nothing is more irritating (eg, to me) than receiving a message or reading a mail with a question that would be answered by the first result in a Google search. That is not nice. We're all working people, and putting such a message in the stack of the ones we read (yes, we read the mailing list, the IRC and HipChat) is akin to waste our time because you think your time is such valuable you can't google around or read the online documentation.
Also, reading the available documentation will enable you to gather all information we need to answer your questions, and having a basic knowledge will ...
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