July 2017
Intermediate to advanced
434 pages
12h 59m
English
Content preview from FreeSWITCH 1.8
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XML voice menu fields
You can think of a "menu" in XML IVR as a general frame whose different elements change behavior based on parameters in the menu definition. That menu frame defines what will be told to the caller at first iteration - which usually include an initial greetingsuch as "thanks for calling ACME," followed by instructions on IVR usage: "press 1 for conference, press 2 for echo test," and so on. Another field defines what will be played to the caller in subsequent passes (for example, if you press 9 to hear the menu again, you will not be thanked for calling, you'll be read the instructions directly). Fields define what will be read before hanging up on the caller, or after an invalid input (for example, pressing 4 when only ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.