May 2011
Intermediate to advanced
626 pages
15h 3m
English
book
Implementing the IBM Storwize V7000
by Brian Cartwright, Ronda Hruby, Daniel Koeck, Xin Liu, Massimo Rosati, Thomas Vogel, Bill Wiegand, Jon Tate
Content preview from Implementing the IBM Storwize V7000
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562 Implementing the IBM Storwize V7000 V6.3
13.10 Collecting support information
Occasionally, if you have a problem and call the IBM Support Center, they might ask you to
provide support data. You can find this data under the Support tab of the Troubleshooting
navigation window.
Click Settings and then the Support tab to begin the procedure of collecting support data
(Figure 13-42). Assuming that the node restarts, use the menu shown in Figure 13-44 on
page 563 to collect the default logs plus all the existing statesaves to capture the maximum
data for support.
Figure 13-42 Support option Data Collection
Click Download Support Package (Figure ...
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