Chapter 1. Overview of the IBM Storwize V7000 system 31
To use the IBM Assist On-site tool, the SSPC or master console must be able to access the
Internet. The following website provides further information about this tool:
http://www.ibm.com/support/assistonsite/
When you access the website, you sign in and enter a code that the IBM service
representative provides to you. This code is unique to each IBM Assist On-site session. A
plug-in is downloaded on to your SSPC or master console to connect you and your IBM
service representative to the remote service session. The IBM Assist On-site contains several
layers of security to protect your applications and your computers.
You can also use security features to restrict access by the IBM service ...