CHAPTER 3: TRY TO GET IT RIGHT THIS TIME

I’d spent the last 24 hours thinking about the meeting yesterday and I still couldn’t get it out of my head. I leaned back in my chair and closed my eyes, trying to get the din from the cubicles surrounding mine to drive the anger and frustration out of my head. It didn’t work. I kept trying to get my thoughts focused around what had gone wrong, so I could fix it before my first official one-on-one with Sergiu – in 10minutes.

It didn’t matter what Sergiu would say. There was nothing wrong with what I’d done. The presentation was structurally sound. It was at the right level of detail for the leadership team. I’d set the right tone and expectations at the start, by telling them what this was about. It had ...

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