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Integrated Measurement- KPIs and Metrics
book

Integrated Measurement- KPIs and Metrics

by Daniel McLean
May 2013
Intermediate to advanced
175 pages
3h 16m
English
IT Governance Publishing
Content preview from Integrated Measurement- KPIs and Metrics

PREFACE

Companies are continually looking for ways to better understand their performance, and identify opportunities for improvement.

Key Performance Indicators (KPIs) are measures which identify performance in achieving specific business strategies and objectives. People believe these are simple measurements that are easy to create. The mere act of measurement will cause people to change their behavior, without a lot of intervention.

Few companies realize how little value they get from their efforts to create KPIs.

Some organizations consult best practices. As best practices are designed to be applicable to a large number of companies, in many different environments, they often identify only themost common KPIs; the ones easiest to measure. ...

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Publisher Resources

ISBN: 9781849284875