Choosing an ISP
ISPs may be evaluated against several criteria that may be broadly classified under the headings Services, Architecture, Addressing/Routing, Operations Support, and Pricing. Some criteria will, of course, be more important to your organization than others.
Services
First and foremost is whether the ISP provides the services you need at your location. If you need T-3 access in Lisbon, Portugal, can the ISP meet your requirement?
Network Architecture
Is your application so critical that even a short outage would be intolerable? If so, you should look closely at the ISP’s network architecture. Are there redundant routers at the points of presence (POPs)? Are there redundant links between POPs? What is the speed of the links between POPs?
What other ISPs and providers are peers of the ISP? If you are a wine merchant in Portugal and the majority of your distributors and customers are on ISP-Japan, you should find out how far your ISP is from ISP-Japan. Do they have direct peering? If not, how many intermediary networks are involved?
Addressing/Routing
Can the ISP carry the prefixes you want advertised? This may be an issue if you borrow a prefix from ISP-P but want to advertise the same prefix to ISP-Q.
Will the ISP support the routing policies you desire?
Operations
How is the ISP managed? What processes and resources does the ISP have in place for managing its resources? How does the ISP monitor traffic on its backbone? At what level of utilization is the network bandwidth ...
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