March 2012
Beginner
288 pages
6h 41m
English
Chapter 1. If life gives you limes, make mojitos!
The perspectives of UX research stakeholders
Difficult people, teams, and organizations: Fight or flight?
Accept the fact that it might not work and that it’s okay
Chapter 2. Mmm … Interesting; so what exactly is it that you want to learn?
The most important questions to ask your stakeholders
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