ONE
How Companies Transform
In 2012, Lowe’s, the North American hardware retailer, was in a familiar spot. Despite being one of the leading home improvement retailers (selling hammers, paint, and other products to the $30 billion North American DIY and professional market), Lowe’s never seemed able to catch up to archrival The Home Depot, let alone be first in its industry. To make matters worse, a quick glance at a retail outlet map revealed an overwhelming sea of stores saturating the market. Searching for growth, Lowe’s had begun expansion forays into Canada, Mexico, and Australia. But results had been disappointing; an acquisition attempt had been publicly thwarted in Canada, while store closings and corporate layoffs were taking place ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access