Contents - Leading with Emotional Intelligence: Hands-On Strategies for Building Confident and Collaborative Star Performers [Book]

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CONTENTS

ACKNOWLEDGMENTS

INTRODUCTION: WHY EMOTIONAL INTELLIGENCE?

CHAPTER ONE: ARE YOU A STAR PERFORMER OR JUST AVERAGE?

Leadership Skill Gap

How Can Leadership Help at This Time?

EQ, IQ, or Technical Expertise?

The Four Areas of Emotional Intelligence

Profiles of Star Performers

How Star Performers Shine

Earvin “Magic” Johnson

Lack of Self-Control and the Inability to Delay Gratification

The Marshmallow Study

Stretching Strengths: Going from Good to Great Leadership

Micro-Initiatives: D.O.D. of Great Leadership

Coach’s Corner on Assessments

Taking the EI Star Profile Assessment

Are You or Your Boss Debilitating?

What Is a Debilitating Boss? ...

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