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INTRODUCTION: WHY EMOTIONAL INTELLIGENCE?
CHAPTER ONE: ARE YOU A STAR PERFORMER OR JUST AVERAGE?
Leadership Skill Gap
How Can Leadership Help at This Time?
EQ, IQ, or Technical Expertise?
The Four Areas of Emotional Intelligence
Profiles of Star Performers
How Star Performers Shine
Earvin “Magic” Johnson
Lack of Self-Control and the Inability to Delay Gratification
The Marshmallow Study
Stretching Strengths: Going from Good to Great Leadership
Micro-Initiatives: D.O.D. of Great Leadership
Coach’s Corner on Assessments
Taking the EI Star Profile Assessment
Are You or Your Boss Debilitating?
What Is a Debilitating Boss? ...
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