Chapter 10

Establishing a Continuous Improvement Organisational Structure

In This Chapter

arrow Sorting out a continuous improvement framework

arrow Adhering to standards while remaining flexible

arrow Taking a look at the continuous improvement group

arrow Summarising the roles of various stakeholders

In this chapter we discusses how to organise the continuous improvement activities that may either form one of the parallel transformation workstreams or follow on after the transformation has been undertaken (whether fully or partially).

remember.eps A workstream is a clearly defined and scoped sub-programme of change within the overall transformation or a programme of non-transformational change following on from it.

Setting Up the Structure for Continuous Improvement

Continuous improvement is both an integral part of and a downstream activity following on from business transformation.

remember.eps The transformation will include ...

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