One of my teams is facing a big, fat decision regarding future product direction, and the process has split the team in half: the Yes We Shoulds and the No Way in Hells. The manager of the team is facing a rebellion and spending much of his time trying to drive the team toward a decision.
I walked by his office and he was talking with one of the No Way in Hells, trying to influence them over to the other side of the fence. I overheard a blurb of his conversation, "I think it's a key decision and I'm asking you to think outside of the box . . ."
Walking back to my office, I thought about my negative reaction to the term "outside of the box." What does that actually mean? Well, it means something ...