The Enterprise Resource Planning (ERP) application is a must for companies, irrespective of whether they are a small or big enterprise; it is a tool that gives visibility to management regarding the enterprise's performance on all levels. People should be familiar with the ERP concept, no matter who implements the solution or uses it (definitely, the level of detail varies between the user and the consultant, but the core is common). This chapter covers the following topics:
- Understanding ERP characteristics
- Discovering the ERP implementation team
- Exploring key intentions for ERP implementations
- Understanding the ERP module's integrations
- Exploring ERP and reporting
