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Numbers that Matter by Evan Bulmer

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CHAPTER 8

Culture of Success

Communication Is the Key

Routine Sets You Free

So far in this book we have been looking at the numbers and learning about how they can help make decisions to improve the financial performance of the business. Behind every number that drives results there are projects and activities that need to happen in the business for those numbers to change and therefore the results are going to be run by people.

I would say that 80 percent of the frustration, anxiety, exasperation, and energy that CEOs and business owners spend on their business is people related. When they get the people side of the business right the business runs better, the customers are happier, and the business is more profitable. When the people side of ...

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