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Observing the User Experience by Mike Kuniavsky

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CHAPTER 2 Do a Usability Test Now!

Basic user research is easy, fast, and highly effective. Some form of user experience research can be done with any product. The question is whether you want to do it yourself. And there’s only one way to find that out. Try it. In this chapter, you will learn how to do a fast and easy user research technique, a usability test done with your friends and family. After 15 minutes of reading and a couple of hours of listening, you will have a much better understanding of your customers and which parts of your product are difficult to use.

Note If you don’t have a working product or a semifunctional prototype, then it’s a bit too early for you to take best advantage of this technique. You should use one of the ...

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