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People Analytics For Dummies
book

People Analytics For Dummies

by Mike West
March 2019
Beginner
464 pages
12h 39m
English
For Dummies
Audiobook available
Content preview from People Analytics For Dummies

Chapter 12

Measuring Your Fuzzy Ideas with Surveys

IN THIS CHAPTER

Bullet Identifying and operationalizing the fuzzy concepts you want to quantify

Bullet Designing and administering surveys to get good data and high response rates

Bullet Getting survey fundamentals right to avoid common survey pitfalls

When you come right down to it, a survey is just a question, or group of questions, designed to make things that are hidden inside the human mind knowable as data. Survey research, therefore, provides access to attitudes, beliefs, values, opinions, preferences, and other cognitive descriptors that, without the help of survey tools, remain anecdotal or entirely indescribable and therefore not useful to math, science, or people analytics. In other words, surveys help you convert nebulous concepts into hard numbers so that you can analyze them. Other things might be going on, but the main benefit from surveys is that they allow you to relate fuzzy concepts to more concrete and observable things, like individual and group behaviors and outcomes. To this end, surveys have been a fundamental tool in fields like psychology, sociology and political science for hundreds of years — and in newer fields, like marketing, ...

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Publisher Resources

ISBN: 9781119434764Purchase book