May 2012
Intermediate to advanced
279 pages
8h 15m
English
Content preview from Process Improvement with Electronic Health Records
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Chapter 5
Step 3: Select Tools and Train Team
Training increases skill and competence and teaches employees the “how” of a job. Education increases their insights and understanding and teaches the “why.”
—Michael Hammer and James ChampyReengineering the Corporation: A Manifesto for Business Revolution
The third step in workflow and process management for improvement with EHR and HIT is to select the tool or tools to use for annotating processes and then train those who will be performing the process mapping on using the tool(s). If the workflow ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.