1Beginning the Project

Q:Why improve project management in learning and talent development?
A:Most of your work is project related. You can decrease the rework with increased focus.

In this chapter, you will learn how to:

• Differentiate among tasks, projects, and processes.

• Define the roles of the project manager, project sponsor, and other key stakeholders in a learning and talent development project.

• Contrast the purpose and deliverables of the four phases of the Dare Approach.

In their work and book Innovative Performance Support: Strategies and Practices for Learning in the Workflow (2011), Conrad Gottfredson and Bob Mosher make the case that only 10 to 15 percent of learning (driving a change in performance) happens in a classroom. ...

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