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Real World Evaluation Training: Navigating Common Constraints for Exceptional Results by Jack J. Phillips, Patricia Pulliam Phillips

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CHAPTER 8

Implementation

To improve is to change. To be perfect is to have changed a lot.

—Winston Churchill

Route Guidance: Implementing Evaluation

The last leg of the journey to real world evaluation is implementation—making evaluation stick so it becomes a seamless part of the learning and development process. Implementation requires change. However, change fails to happen for many reasons. One reason is resistance. As it relates to evaluation, some of this resistance is based on fear and misunderstanding; some is based on actual barriers and obstacles. Although the evaluation concepts presented in this book represent methodical and simplistic ...

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