October 2015
Intermediate to advanced
458 pages
10h 49m
English
Content preview from Red Hat Enterprise Linux Troubleshooting GuideBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 12. Root Cause Analysis of an Unexpected Reboot
In this last chapter, we will put the troubleshooting methods and skills that you learned in previous chapters to the test. We will perform a root cause analysis of one of the most difficult real-world scenarios: an unexpected reboot.
As we discussed in Chapter 1, Troubleshooting Best Practices, a root cause analysis is a bit more involved than simply troubleshooting and resolving an issue. In Enterprise environments, you will find that every issue that causes a significant impact will require a root cause analysis (RCA). The reason for this is because Enterprise environments often have well-established processes of how incidents are supposed to be handled.
In general, when a significant incident ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.