chapter EIGHT
Interpersonal and Group Dynamics
Anne Barreta was excited but scared when she became the first woman and the first Hispanic American ever promoted to district marketing manager at the Hillcrest Corporation. She knew she could do the job, but expected to be under a microscope. Her boss, Steve Carter, was very supportive. Others were less enthusiastic—like the coworker who smiled as he patted her on the shoulder and said, “Congratulations! I just wish I was an affirmative action candidate.”
Anne was responsible for one of two districts in the same city. Her counterpart in the other district, Harry Reynolds, was ...

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