CHAPTER SEVEN

THE CFO AS CHAMPION OF CHANGE

Changing something implies not just learning something new but unlearning something that is already there and possibly in the way. What most learning theories and models overlook are the dynamics of unlearning, of overcoming resistance to change. They assume that if you can just get a clear enough vision of a positive future, this is motivation enough to get new learning started.

—Edgar Schein, The Corporate Culture Survival Guide

THE ROLE OF transforming the finance operation and performance management practices is invariably the responsibility of the finance team led by the CFO. Though there are many books on the art of change management as well as consultants peddling panaceas, it is not an easy ...

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