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Resilience Engineering
book

Resilience Engineering

by Erik Hollnagel, David D. Woods, Nancy Leveson
November 2017
Intermediate to advanced
416 pages
10h 14m
English
CRC Press
Content preview from Resilience Engineering

Chapter 11

Organisational Resilience and Industrial Risk

Nick McDonald

Introduction

Is resilience a useful term for describing how or whether an operational system functions effectively over an extended period of time? First, it is helpful to explore what resilience could mean and how the term could apply to operations that carry the threat of disastrous failure. Examining the normal way in which operational systems (and their host organisations) function uncovers a stark gap between formal requirements and what actually happens and points to the important role of professionalism in compensating for dysfunctional organisational systems. Quality and safety management does not easily ameliorate these complex problems. This, in turn, poses a problem ...

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Publisher Resources

ISBN: 9781317065289