Erosion of Managerial Resilience: From Vasa to NASA
Organisational resilience is defined in this volume as ‘the characteristic of managing the organisation’s activities to anticipate and circumvent threats to its existence and primary goals. This is shown in particular in an ability to manage severe pressures and conflicts between safety and the primary production or performance goals of the organisation’ (Hale & Heijer, Chapter 3). While the organisational or systems level of analysis offers one perspective on resilience, for practical application, it is also necessary to understand how the concept can be decoded to a behavioural level of analysis. What do workers or managers actually do differently in more resilient organisations? ...
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