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Rethink! Project Stakeholder Management

Name: Rethink! Project Stakeholder Management
ISBN: 9781628251128

by Martina Huemann, Pernille Eskerod, Claudia Ringhofer

February 2016

Beginner

213 pages

6h 25m

English

Project Management Institute

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Cover Page
Title Page
Copyright Page
Table of Contents
List of Figures
List of Tables
Executive Summary
Introduction
1.1 - The Purpose of this Book1.2 - Relevance of the Research StudyConsideration of Sustainable Development as Contemporary Context for ProjectsConsideration of Recent Developments in Stakeholder TheoryConsideration of Systemic Methods1.3 - Research Project: Rethink! Project Stakeholder Management1.4 - Structure of the Monograph1.5 - Acknowledgments
Research Approach
2.1 - Introduction2.2 - Research Questions2.3 - Research ParadigmsRadical Constructivism: Creating KnowledgeSocial Systems Theory: Projects as Social SystemsSummary of Consequences of a Systemic-Constructivist Research Approach2.4 - Research Approach and ProcessOverview Research ProcessSpecific Features of the Research Process to Allow for Knowledge Co-Creation2.5 - Research MethodsLiterature AnalysisFocus Group WorkshopsCase Study ApproachPractice Case StudiesDemonstration Case StudiesResearch Workshops2.6 - Viability and Limitations of Research Results
Stakeholder Theory and Stakeholder Management
3.1 - Introduction3.2 - Stakeholder Concept and Definitions3.3 - Stakeholder Theory and ApproachesManagement of StakeholdersManagement for StakeholdersComparing Limitations of the Two Approaches3.4 - Corporate Stakeholder Management3.5 - Project Stakeholder ManagementStakeholder Management for Project SuccessProject Stakeholder Management: Practices and ToolsProject Stakeholder Management: Processes and Methods3.6 - Sustainable Development and Project Stakeholder ManagementA Sustainable Development Perspective on Stakeholder ManagementA Sustainable Development Perspective on Project Stakeholder Management3.7 - What is Present and what is Missing in Project Stakeholder Management?Managing of Stakeholders is PrevailingManaging for Project Stakeholders is NeededMethods to Better Deal with Complexity

Systemic Constellation Methods
4.1 - Introduction4.2 - History and Characteristics of Systemic Constellation MethodsThe Origins: Family Constellations and PredecessorsOrganizational Constellations, According to WeberSystemic Structural Constellations, According to Varga von Kibéd and Sparrer4.3 - Systemic ConstellationsSystemic Board ConstellationsSystemic Constellations with External RepresentativesManagement ConstellationsEmotions in Constellations4.4 - Theoretical BackgroundRepresentative PerceptionSystem Theory and ConstructivismLogic-Philosophical Origins4.5 - Process, Roles, and Applications of Systemic ConstellationsProcess for Systemic ConstellationsRoles in Systemic ConstellationsApplications of Systemic Constellations4.6 - Benefits and Limits of Systemic Constellations4.7 - Documentation of Systemic ConstellationsDocumentation of a Systemic Board ConstellationDocumentation of a Systemic Constellation with Representatives
Description of Case Study Projects
5.1 - Introduction5.2 - Overview of Case Study Projects5.3 - Project: Branding Slagelse StrategyOrganization Conducting the Project: Slagelse MunicipalityDescription of the Project: Branding Slagelse StrategyCase Study Process: Project Branding Slagelse Strategy5.4 - Project: Internal IT System ImplementationOrganization Conducting the Project: Industrial Group (Anonymous)Description of the Project: Internal IT System ImplementationCase Study Process of the Project: Internal IT System Implementation5.5 - Project: Planning the West LinkOrganization Conducting the Project: TrafikverketDescription: Project Planning the West LinkCase Study Process5.6 - Project: Establishing WU New CampusOrganization Conducting the Project: WU ViennaDescription: Project Establishing WU's New CampusCase Study Process: Project Establishing WU New Campus
Stakeholder Management Practices
6.1 - Introduction6.2 - Stakeholder Management Practices: Project Branding Slagelse StrategyDescription of Project Stakeholder Management PracticesAnalysis of Stakeholder Management Practices6.3 - Stakeholder Management Practices: Project Planning the West LinkDescription of Stakeholder Management PracticesAnalysis of Stakeholder Management Practices6.4 - Stakeholder Management Practices: Establishing WU's New CampusDescription of Stakeholder Management PracticesAnalysis of Stakeholder Management Practices6.5 - Comparison of Practice Case Studies
Demonstration Case Study for the Branding Slagelse Strategy Project
7.1 - Introduction7.2 - Type of Constellation, Purpose, and SettingType of ConstellationObjectives and RolesOverview Process7.3 - Description of Systemic Constellation Process ExperiencesWarm-Up, Systemic Interview, and Selection of RepresentativesInitial ConstellationIntermediate ConstellationsFinal ConstellationDebriefing of CaseFollow-Up Dialogue7.4 - Evaluation and Reflections
Demonstration Case Study for the IT System Implementation Project
8.1 - Introduction8.2 - Type of Constellation, Purpose, and SettingType of Constellation: Systemic ConstellationObjectives and RolesOverview Process8.3 - Description of Systemic Constellation Process ExperiencesWarm-Up, Systemic Interview, and Selection of RepresentativesInitial ConstellationIntermediate ConstellationFinal ConstellationConcerning Debriefing of Case8.4 - Evaluation and Reflections
Demonstration Case Study for the Planning the West Link Project
9.1 - Introduction9.2 - Types of Constellations, Purpose, and Workshop SettingWorkshop and Types of ConstellationsObjectives and Roles9.3 - Systemic Board Constellation for Stakeholder AnalysisObjectives, Setting, Roles, and ProcessStakeholder Analysis in the PresentNear Future: The NonphaseFuture: Construction PhaseSystemic Board Constellation: Results and Reflections9.4 - Management Constellation 1: Stakeholder AnalysisObjectives, Setting, Roles, and ProcessConducting the Management Constellation: Initial PictureManagement Constellation: First Changing of PositionsManagement Constellation: Second PictureSecond Changing of Positions9.5 - Management Constellation 2: Specific Stakeholder IssueObjectives, Setting, Roles, and ProcessConducting the Management Constellation 2: Initial PictureManagement Constellation: New Constellation after Movements of the Project Manager CityManagement Constellation: Constellation with the New Element, City HeritageManagement Constellation: Constellation with the New Element, Success of West Swedish Package (WSP)Management Constellation: Final Constellation9.6 - Evaluation and Reflections
Toward a Stakeholder-Oriented Project Management Approach
10.1 - Introduction10.2 - Project Stakeholder Management: Interplay Between Organizations10.3 - Project Stakeholder Management Approaches10.4 - Stakeholder Expectation Alignment10.5 - Project Stakeholder Management Roles10.6 - Project Stakeholder Management Process and Methods10.7 - Systemic Methods for Stakeholder Management
Summary and Outlook
Research Approach and LimitationsResearch ResultsRecommendations for Project ManagersPotentials for Future Research
Appendix A: Project Management Documents
Appendix B: Overview of Publications and Presentations
Appendix C: Interdisciplinary Research Workshops
References

Content preview from Rethink! Project Stakeholder Management

List of Tables

Table 1:Overview of Focus Group Workshops

Table 2:Examples of Stakeholder Definitions in the Literature

Table 3:Understanding of Stakeholder Engagement

Table 4:Stakeholder Management Types

Table 5:Project Stakeholder Management Process and Methods

Table 6:Roots of Systemic Structural Constellation

Table 7:Emotions in Systemic Constellations

Table 8:Overview of Projects and Case Studies

Table 9:Research Methods—Branding Slagelse Strategy

Table 10:Research Methods—Project: Internal IT System Implementation

Table 11:Research Methods: Planning the West Link Project

Table 12:Research Methods: Establishing WU New Campus Project

Table 13:Stakeholder Management Practices Project: New Branding Slagelse Strategy

Table 14:Stakeholder Analysis ...

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Rethink! Project Stakeholder Management

by Martina Huemann, Pernille Eskerod, Claudia Ringhofer

List of Tables

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