October 2015
Beginner
288 pages
8h 5m
English
book
Rocket: Eight Lessons to Secure Infinite Growth
by Michael J. Silverstein, Dylan Bolden, Rune Jacobsen, Rohan Sajdeh
Content preview from Rocket: Eight Lessons to Secure Infinite Growth
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CHAPTER SIXBetter Ramp Up Your Virtual Relationships (Because That’s What Your Customers Are Doing)
THE CHAPTER IN A BOX
The Main Point
It’s no secret that the digital age is transforming all our lives. Yet many companies are surprisingly behind the times. If they know that they need to be online, they have a peculiar way of showing it. If you lead one of those companies, you’d better act fast. There’s nothing virtual about the relationships that you forge with your customers online. They are for real.
Why These Stories for This Chapter
In this chapter, we look at two digital companies—one old and one new. Amazon has been around so long that ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.