PERFORMANCE MANAGEMENT AND COACHING
The venerable maxim still applies: “People join companies, but they leave managers,” because performance feedback and coaching are crucial for professional growth and development. Throughout my career, I’ve been struck by how many successful people, when asked about pivotal incidents in their careers, point to a manager who provided them with useful—even if initially unwanted—feedback. In turn, they come to realize that, as managers, they must demonstrate that they care about their people and are worthy of trust in assessing performance.
People’s level of motivation is largely the result of how they are managed. ...
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