Say Anything to Anyone, Anywhere: 5 Keys To Successful Cross-Cultural Communication
by Gayle Cotton
Key Five
Success Leaves Clues
Cultural Clues, Do’s, and Taboos
The chapters in Key Five will cover the cultural clues, do’s, and taboos that you must keep in mind to enjoy successful business and social relationships. It highlights what works and what doesn’t work with cultures around the world. Everyone in today’s global business environment needs to be aware of the social and business etiquette for different cultures. It’s essential to avoid those embarrassing faux pas!
You don’t need to reinvent the wheel to understand what people from various cultures appreciate and don’t appreciate. It’s a matter of learning what their expectations are and then understanding how they affect your expectations. In business relationships, it’s important to define, clarify, or avoid any acronyms, abbreviations, analogies, slang, or sports jargon. Very often, people take these literally, and you get a question like, “Where exactly is left field?”
Most important, body language gestures can sabotage a casual visitor or the most astute business professional. And all the cultural intelligence in the world won’t matter if you unintentionally offend someone with your body language gestures.
Success leaves clues—and this chapter is where you will find them. However, keep in mind that knowledge is simply information, wisdom knows what to do with the information, but action is the power that leads to success!
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