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Acknowledgments
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MANY FRIENDS AND COLLEAGUES have made this book possible. I am deeply grateful for the advice, encouragement, and support of Jenna Furdon, Ken Lizotte, Karen Hansen, Donya Dickerson, Lara Murphy, Mary Glenn, Tara Frier, Margrette Mondillo, Annie Stevens, Chris Storr, Mary Lou Andre, Marcia Abbott, Paula Lyons, Ann Conway, Jim Norman, Janet Patterson, Eleanor Uddo, Vickie Sullivan, Marcia Reynolds, Karen Friedman, Cheryl Richardson, Aleta Koman, Ginger Applegarth, Ginny Rehberg, Kasey Kaufman, Frank Ciota, Lisa Zankman, Margery Myers, Bob Lobel, Vicki Donlan, Kathy Venne, Gayle Sierens, and Mom and Dad.
CEOs and leaders have generously contributed their time and wisdom. I am indebted to Charlie Baker, ...
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