Chapter 2.  Electronic Document Management Systems (EDMS)

One of the most essential enterprise content management systems nowadays is the electronic content management (ECM) system. Companies resort to this kind of web ecosystem to provide solutions for managing their legal documents, hospital records, e-mails, billing invoices and other collaboration-related files. These software solutions store all those unstructured data, to promote paperless transactions that help companies minimize their costs when managing huge cabinets of documents.

The ECM solution is the integration of different sub-components including record management, document management, workflow and process management, collaboration solution, and security modules. Some of the popularly ...

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