CHAPTER 11
BUILDING FUNCTIONAL EXPERTISE TO ENHANCE ORGANIZATIONAL CAPABILITY
Suzan McDaniel, Erika D’Egidio
In today’s fast-paced and ever changing business world, companies face challenging business realities such as developing innovative products and accelerating their growth, competing in and shaping crowded global markets, producing shareholder returns during industry or economic downturns, and effectively understanding and adapting to the changing face of the customer, all while working with fewer financial and people resources. To face these realities effectively, many companies recognize that it is essential to have the right organizational capabilities and the right talent, with the right competencies, in the right job, at the right ...
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