April 2018
Beginner
390 pages
8h 16m
English
Quotations use another author’s words in reports and other documents to bolster, support, or verify conclusions or important points.
An indirect quotation should not be represented as anything else.
Direct quotations:
The government report called attention to “exceptional levels of productivity” last quarter.
The report was extremely negative, highlighting the “blatant disregard for the comfort of the customer.”
Indirect quotations:
The government report emphasized that production levels were exceptional last quarter.
The extremely negative report highlighted what it considered a blatant disregard for customer comfort.
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