Diagnosis of the Problem: What Are the Causes, and Can Learning Help?Lack of FeedbackUnclear GoalsUnlearning an Existing BehaviorUnawareness of Consequences/Bigger PictureLack of Environment or Process SupportAnxiety/Fear/DiscomfortLack of Confidence/Belief About CapabilitiesMistrustSocial ProofLack of Autonomy/OwnershipLearned HelplessnessMisaligned IncentivesLack of Identity or Value AlignmentEmotional ReactionHandwashing Total UpExample: Networking for College GraduatesKey Point