The best way to recognize customer value is to be open to discovery.
—Mario Moreira
Bold moves in space exploration occurred because we dared to discover what lies beyond our world. Prior to our journeys into space, there were discoveries of unknown places on earth made by Portuguese, Italian, English, Spanish, Norse, Dutch, and Chinese explorers, among others. In our desire to discover the unknown and manage risks, a discovery mindset was applied.
The Portuguese didn’t get to India on their first sailing trip, but, instead, each expedition ventured just a bit farther than ...