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The AMA Handbook of Due Diligence
book

The AMA Handbook of Due Diligence

by William M. Crilly, Andrew J. Sherman
April 2010
Intermediate to advanced
841 pages
25h 34m
English
AMACOM
Content preview from The AMA Handbook of Due Diligence
ENTITY Form 11-04
REF.
PREPARED BY REVIEWED BY
REVISION DATE SECTION PAGE
270
CUSTOMER SERVICE LOCATIONS
LOCATION
CURRENT STAFF
CUSTOMER
SERVICE
H. Q.
PHONE/FAX
INTERFACE
ONLY
REPAIR /
EXCHANGE
DROPOFF
ONLY
REPAIR
CENTER
CO-LOCATED
WITH SALES
OFFICE
ENTITY Form 11-05
271
REF.
PREPARED BY REVIEWED BY
REVISION DATE SECTION PAGE
TREND IN CUSTOMER SERVICE STAFFING
TREND IN BEGINNING OF YEAR STAFFING LEVELS
POSITION 20 20 20 20 20
Administrative Staff
Customer Service Agents
Total Customer Service Staff
FUTURE STAFFING PLANS
What are the near term plans (i.e., next 12 months) ...
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Publisher Resources

ISBN: 9780814413821