—Saligrama Agnihothri, Binghamton University, State University of New York
—Filippo Visintin, University of Florence
—Anu Banerjee, Binghamton University, State University of New York
Healthcare spending is one of the biggest financial challenges in the United States. Patients, healthcare providers, and government agencies are increasingly becoming more conscious about costs of care and quality of care. As a result, using analytics to improve patient care is getting a lot of attention. In this chapter, we briefly review the use of analytics in healthcare and provide an example to improve patient service in a preadmission testing center (PATC). A PATC is ...