Chapter 14The Metaverse Technology in Revolutionizing the Insurance Industry

Krishna Saraf, Swagatika Mohapatro and Yamasani Keerthi Reddy

Woxsen University

Hyderabad, Telangana, India

Neelam Kumari

Dublin Business School

Dublin, Ireland

DOI: 10.4324/b23404-14

14.1 Introduction

The metaverse refers to a theoretical version of the internet that merges virtual reality (VR) and augmented reality (AR) with the physical world, creating an entirely immersive and interactive digital environment. It is described as an embodied virtual space where users can engage with a computer-generated environment and other users in a way similar to the physical world[1]. This concept was first introduced in Neal Stephenson's novel Snow Crash in 1992 and has since ...

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