Chapter 1The Rise of Coaching in Organizations

Amy Lui Abel and Sherlin V. Nair

We thank Jordan Stabley, research assistant, The Conference Board, for his timely help and support on this project.

Workplace dynamics have dramatically changed over the past two decades. Globalization, increased competition and regulations, emerging technologies in the cloud, global connectivity and social media, evolving workforce demographics, and a shorter shelf life of knowledge have not only shrunk world borders but have also all converged to make the workplace more fluid, complex, and ambiguous (Meister & Willyerd, 2010). These sweeping changes may have unleashed the need for a new breed of leaders with new skills and competencies. Gone are the days of superhero ...

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