Index
80/20 Principle, The (Koch), 211
A
A/B testing, 164
actions, flowcharting, 110–111
AdAge.com website, 11
analyzing test results, 162–163
angry customers, 87
Application stage, 62, 149–172
analyzing test results in, 162–163
building prototypes in, 152–153
catching mistakes in, 170
checklists used in, 169
creative brief referred to in, 166–167
determining the design DNA in, 156–158
logistics and details in, 167–168
overcoming obstacles in, 153–154
overview of processes in, 150
placeholder vs. real content used in, 155–156
producing your designs in, 164–166
refining your work in, ...
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