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The Gender Communication Handbook: Conquering Conversational Collisions between Men and Women

Name: The Gender Communication Handbook: Conquering Conversational Collisions between Men and Women
ISBN: 9781118238677

by Claire Damken Brown Ph.D., Audrey Nelson Ph.D.

May 2012

Intermediate to advanced

352 pages

5h 58m

English

Pfeiffer

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Cover
Table of Contents
About This Book
Why Is This Topic Important?What Can You Achieve with This Book?How This Book Is Organized
About Pfeiffer
Instructor’s Guide
Title page
Copyright page
EXERCISES AND TABLES
PREFACE
ACKNOWLEDGMENTS

THE AUTHORS
INTRODUCTION: GETTING THE MOST FROM THIS RESOURCE
How This Book Is Organized
CHAPTER 1 Getting Started
Learning ObjectivesIntroductionSection 1: Introduction to Gender: It’s ComplicatedSection 2: What Do Women and Men Really Think of Each Other?Section 3: Transcending Gender: The Androgynous Answer
CHAPTER 2 He Speaks, She Speaks
Learning ObjectivesIntroductionSection 1: Talk the Talk: Facts and Fiction About Sex Differences in Speech CommunicationSection 2: Different Speech Styles, Outcomes, and Missed Connections
CHAPTER 3 Gender Conversation Technicalities
Learning ObjectivesIntroductionSection 1: How He and She Interrupt and Overlap Their TalkSection 2: Women’s and Men’s Perspectives: Other and Self
CHAPTER 4 Women, Men, and Unspoken Messages
Learning ObjectivesIntroductionSection 1: Unspoken Gender MessagesSection 2: Gender Touch and Power at WorkSection 3: Space: The Final Gender FrontierSection 4: Something in the Way She and He Move: Women’s and Men’s Gestures and MovementsThe Voice’s Message
CHAPTER 5 How She and He Listen
Learning ObjectivesIntroductionSection 1: Listening Between Him and HerSection 2: Women and Men Do Listen DifferentlySection 3: Improved Listening Skills for Women and Men
CHAPTER 6 Men, Women, and Conflict
Learning ObjectivesIntroductionSection 1: The Playground as BattlegroundSection 2: Nice Girls Don’t Do ConflictSection 3: Play FightingSection 4: The Anger AdvantageRule Makers and Rule Breakers: Is There a Double Standard in Expressing Anger?Section 5: Crying as a Female Trademark
CHAPTER 7 He and She Wired
Learning ObjectivesIntroductionSection 1: He and She: The Smiley Face DilemmaHow and Why He and She Use EmoticonsSection 2: E-Mail Showdown: One Sentence Versus One ParagraphSection 3: Why Can’t He Be Nice?Section 4: Can E-Mail Level the Playing Field for Women?
CHAPTER 8 Final Thoughts on Reaching Across the Gender Divide
Learning ObjectivesIntroductionOptions for Closing the Training ProgramAction Plan and Next Steps
CHAPTER 9 Example One-Hour Program
Learning ObjectivesIntroductionExample 1: Conquering Conversational Collisions Between Men and WomenExample 2: Talk Remedies for Communication Between Men and Women
CHAPTER 10 A Half-Day Program
Learning ObjectivesIntroductionExample 1: Conquering Conversational Collisions Between Men and WomenExample 2: Talk Remedies for Communication Between Men and Women
CHAPTER 11 A Full-Day Program
Learning ObjectivesIntroductionExample 1: Conquering Conversational Collisions Between Men and WomenExample 2: Talk Remedies for Communication Between Men and Women
ADDITIONAL INSTRUMENTS AND TRAINING TOOLS
Chapter 1: Getting Started: Are Men and Women Just Born Different or Do They Learn to Be Different?Chapter 6: Men, Women, and Conflict: Take It Like a Man Versus Nice Girls Don’t Do ConflictChapter 8: Final Thoughts on Reaching Across the Gender Divide
RECOMMENDED RESOURCES
REFERENCES
Index

Content preview from The Gender Communication Handbook: Conquering Conversational Collisions between Men and Women

INDEX

Accommodating style

Action steps for men: for changing nonverbal behaviors; for changing speech for; identifying participants’ next steps for; for improving conflict resolution; for improving e-mail communication; for improving listening skills

Action steps for women: for changing nonverbal behaviors; for changing speech; identifying participants’ next steps for; for improving conflict resolution; for improving e-mail communication; for improving listening skills; when you are interrupted or overlapped

Addington, D.W.

Aggressive behavior: credibility built through; female rejected by peers over; male bantering and. See also Conflict

Androgynous gender communication: appreciating the value of; characteristics of; The Code-Switching Quotient on; ...

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The Gender Communication Handbook: Conquering Conversational Collisions between Men and Women

by Claire Damken Brown Ph.D., Audrey Nelson Ph.D.

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.