May 2012
Intermediate to advanced
352 pages
5h 58m
English
book
The Gender Communication Handbook: Conquering Conversational Collisions between Men and Women
by Claire Damken Brown Ph.D., Audrey Nelson Ph.D.
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CHAPTER 5
How She and He Listen
Though neither sex may listen “better,” it appears that women and men listen differently.
—Judy Pearson (1985, p. 162)
Learning Objectives
- Understand the differences in how women and men listen.
- Explore how the differences in men’s and women’s listening behaviors affect conversations and credibility.
- Suggest action steps for men and women to improve their skills when listening to each other.
Introduction
Listening often takes the back seat when it comes to talking about communicating successfully. As Claire mentions to her students, we need to listen louder than we speak to keep the peace. That includes listening to keep the peace between men and women in the workplace. While employees may spend hours learning ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.