FIVE
Promote Collaborative Learning
Barb joins the virtual meeting feeling a little nervous as she fills Blair in on two recent events. First, Barb describes how she was working in the office the other day and spoke with a couple of other team members to learn more about how they support their customers and what changes to the contracting cadence might mean for their work. The discussion was impromptu, and a few minutes in, another supervisor walked past the small meeting room they had stepped into and made an off-the-cuff comment: “Does Blair know that you’re just having chat sessions while the programs are waiting for you to finish their market research and issue RFPs?”
Next, Barb describes a talk that she had with another team member, Vincent. ...
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