EIGHT
Encourage the Routines
While the team is making good progress on both stable and flexible processes, Blair has a bit of extra time to reflect on what is working well and where she should encourage the team to focus next. They have developed a good understanding of all the factors that affect their work, but Blair thinks they are still a little reactive. She has started to detect a little bit of pushback from Barb and Vincent. In particular, Barb has made a few comments that suggest she thinks the sensing and responding routines could be a waste of time. Blair decides to strengthen the case for agility by focusing on how well the team has developed their skills and by showing them how their efforts have started to pay off. She decides it’s ...
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