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The Heart of Business
book

The Heart of Business

by Hubert Joly, Caroline Lambert
May 2021
Intermediate to advanced
304 pages
5h 55m
English
Harvard Business Review Press
Audiobook available
Content preview from The Heart of Business

3 The Problem with Perfection

Perfection does not exist. To understand it is the triumph of human intelligence; the desire to possess it is the most dangerous kind of madness.

—Alfred de Musset, Confession of a Child of the Century

“The quest for perfection can be evil!” said Father Samuel.

The two of us were in my office at Carlson Wagonlit Travel in Paris. A few months earlier, I had asked Father Samuel to support a small group of senior executives getting together to reflect on economic and social matters through a spiritual lens. That day in my office, Father Samuel and I were preparing the next session. I do not remember the details of what we were discussing. But to this day, I still remember his exact words on perfection, and ...

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Publisher Resources

ISBN: 9781647820398