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The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations, 5th Edition by Barry Z. Posner, James M. Kouzes

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CHAPTER 8

Foster Collaboration

WE BELIEVE THAT CULTURE is key to preventing incidents and injuries,” Cora Carmody, senior vice president of information technology at Jacobs Engineering, told us. “When we proactively look out for ourselves, our coworkers, our friends and families, then we can get closer to the reality of zero incidents and injuries.”

When Cora joined the $10 billion global technical, professional, and construction services company, she found an established culture that was “amazingly positive and based on the importance of people, caring about people, and building and maintaining relationships with people.” Given founder Joe Jacobs’s vision of “growing globally by taking care of the company’s core customers through enduring relationships” ...

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