O'Reilly logo

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations, 5th Edition by Barry Z. Posner, James M. Kouzes

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 9

Strengthen Others

CASEY MORK AND HIS COLLEAGUES weren’t quite sure what to make of their new manager. Initially they complained a lot because he didn’t seem to be making decisions for them, and he didn’t provide detailed instructions about how they should improve or change a document, as their previous manager had done. He also shared lots of “high-up information,” which again, their previous manager had not bothered them with. He seemed a bit distant and didn’t “get into the weeds” with his team members.

But as time went on, Casey realized that “this new fellow had really trusted us right from the start,” and although initially his trust gave them the idea that they could get away with anything, they “learned that he knew enough about ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required