July 2013
Intermediate to advanced
621 pages
12h 50m
English
book
The Lean Six Sigma Black Belt Handbook
by Frank Voehl, H. James Harrington, Chuck Mignosa, Rich Charron
Content preview from The Lean Six Sigma Black Belt Handbook
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Appendix A: Glossary
5W’s and 2H’s: A rigid, structured approach that probes into and defines a problem by asking a specific set of questions related to a previously defined opportunity or problem statement. The 5W’s and 2H’s stands for:
- W1: What?
- W2: Why?
- W3: Where?
- W4: Who?
- W5: When?
- H1: How did it happen?
- H2: How much did it cost?
Acceptable quality level (AQL): The percentage or proportion of defects or defectives that is considered satisfactory quality performance for a process or product.
Acceptance decisions: The process of making the choice to accept or reject an output based on the risk related to accepting that output and/or your evaluation of the output that is provided. Acceptance decision is the highest number of nonconforming ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.