Acknowledgments

For helping us get the research done …

First, we thank the hundreds of executives who have worked with us over many years—especially CIOs, their executive colleagues, and their teams. All these people have taken us into their confidence, sharing their achievements, their challenges, and their frustrations and worked with us by challenging our thinking and by implementing our suggestions—in essence, testing our ideas into reality. Many are named in the pages of this book, but many more are not named. We particularly thank Paul Coby (British Airways), Joe Locandro (Yallourn Energy), and Tom Sanzone (Citigroup Global Transaction Services) for working with us on extended case examples.

Second, The New CIO Leader draws on the work ...

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